Refund Policy


We hope you love your new purchase! However, if you do have a change of mind, you are welcome to return it to us within 14 days of receiving your order in exchange for an online credit note.

we are only able to offer a full refund if an item is faulty. If this does happen, please email us within 14 days of receipt of purchase with an image of the fault along with your order number to for further review.

Sale Items

Sale items will not be accepted for return, exchange or credit note.


For all online exchange, please email with your order number and the items you'd like to return. Once we have received your items you will be issued a credit note for the cost of those items, enabling you to repurchase any new products from our website.

Your purchased product must return to us in a new condition - unwashed or used, tags on and in its original packaging. We are not able to exchange items that appear to have been used, washed, or removed from their original packaging.

You also must include a copy of your invoice with the return. We do not cover postage costs for cancellations or returns. Once we have received and inspected the goods, we will organise a credit note for your purchase, minus the initial shipping costs. You will be notified of this via email. 

Credit Note

A credit note is available for your original order amount (excluding postage) valid for 12 months.  We will email you a unique code which can be entered at checkout.